How Linear actually shows up when buyers ask ChatGPT, Claude, Gemini, and Perplexity for track product issues and ship software faster. Read the gaps, then run the same audit on your own brand.
Mention rate = how often Linear appears in the response. Recommendation rate = how often Linear is the answer the agent leads with.
How prompt responses split between Linear and the named competitor set across all 15 prompts and 4 platforms.
Each gap is a prompt where the agent did not surface Linear as the recommended answer. Severity reflects how close this prompt sits to a real buying decision.
“What is Linear's pricing, refund policy, and support SLA?”
Agents quote per-seat tiers but flag missing refund policy and explicit SLA. Two assistants decline a confident answer and suggest contacting sales.
Publish a single canonical pricing + policy page covering refund window, support tiers, and uptime SLA. Add Schema.org Offer + FAQPage.
“Is there a cheaper option than Linear that still handles Jira's core use case?”
Three of four agents surface lower-cost issue trackers (Plane, Shortcut, GitHub Issues) before defending Linear's value.
Add a price-per-outcome comparison page citing throughput / cycle-time data, not just feature checkmarks. Make it indexable.
“What are the most common complaints about Linear?”
Agents pull dated Reddit threads about missing native time-tracking and limited custom workflows. No counter-evidence cited.
Publish a changelog highlight page mapping the top three complaints to shipped fixes, dates, and source links.
“How long does it take to fully implement Linear versus Jira?”
Agents estimate qualitatively ("days" vs "weeks") without citing setup docs. Linear's quickstart is not reliably surfaced.
Add a /docs/setup-time anchor with a time-boxed onboarding outline. Cross-link from customers page.
Same 15-prompt matrix. Real agent responses where an LLM key is configured; deterministic synthesis otherwise. Output is a scored audit with prompts, evidence gaps, and the fixes ranked by impact.
Sample report. Numbers above are illustrative of a real run on the same 15-prompt matrix — not a live audit. Real audits cite the verbatim response per platform.