JB Pritzker thinks AI could help us live to 100 — or threaten us like nukes

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Today, I’m talking with Illinois Gov. JB Pritzker, who has a lot of thoughts about AI, tech, and privacy. JB Pritzker thinks AI could help us live to 100 — or threaten us like nukes The Illinois governor on AI, data centers, privacy, and Trump. If you buy something from a link, The Verge may earn a commission. See our ethics statement. If you’ve been listening to the show, you know that one of my running theories is that those issues are driving a big and maybe kind of unexpected political realignment — and with the midterms coming up next month, and early voting already underway in a lot of places, the stakes are pretty high right now. So I asked Gov. Pritzker about all that, and he was surprisingly willing to dive right into the absolute existential weeds of what government is even for. You’ll hear him say — and it’s hard to disagree — that some problems are just collective action problems that require the government to do a lot of work. We can’t solve all these problems one at a time, or even one state at a time. It’s a pretty deep conversation, and we really got into it on a lot of issues. And of course, I had to ask him: Are the Bears gonna stay in Illinois? Before we get going, do me a favor and subscribe to Decoder on YouTube, where we put out new episodes every Monday and Thursday. Okay: Illinois Gov. JB Pritzker. Here we go. Gov. JB Pritzker, you’re the governor of Illinois. Welcome to Decoder. Thanks, Nilay. Great to be with you. I am very excited to talk to you. We’re in the heart of midterm season. You are running for reelection. I have to tell you. I have to be very honest with you. I personally feel a lot of pressure in this interview, not only because I’m speaking to a governor, but because I went to school in Chicago. My sister still lives in Chicago. My wife grew up in Illinois. Her entire family is farmers in North Central Illinois. Boy, do I have a list of questions for you. I have to do a good job here. Well, we’re claiming you. Now that I know all that, we’re claiming you. You’re an Illinoisan. Verge subscribers, don’t forget you get exclusive access to ad-free Decoder wherever you get your podcasts. Head here. Not a subscriber? You can sign up here. I don’t know about that. I grew up in Wisconsin. Here’s my first question for you. I’m a die-hard Packers fan. Are you going to let the Bears move to Indiana? That is not our intention. We are, in fact, in discussions with the Bears and the NFL about keeping the Bears either in Chicago or in Arlington Heights, but in Illinois. I’m saying, as a Packers fan, nothing is funnier than the outcome of the Bears moving to Indiana. I just want to put that out there. Openly biased in this case — I own two shares of that stock — but I’m going to make the comparison here. And the reason I started there is not only because I think that’s a funny outcome, although I do, but it feels like we are in the middle of a generational political realignment. I’m sure you feel that, in this election campaign, the idea of big business and how that should interact with the government, and how the government should be able to push back on big business and not give in to big business. All of that feels up for grabs. And the comparison I will make in this specific case is your fellow governor, Gavin Newsom, in California. They sued the Ellison family, Paramount, over the Warner Brothers merger. Paramount threatened to leave. They made a lot of noise about Nashville, Texas, Miami, or wherever you make noise about these days, and it feels like Newsom caved. It feels like he pressured his Attorney General, Rob Bonta, to settle that lawsuit and keep them there. They settled the lawsuit. The next day, the Ellison family is like, “We never... We’re from California. We would never leave.” I see a parallel here with the Bears that is connected to that larger realignment, how government and business should interact. Do you see that parallel? Do you feel that realignment? Well, what I can tell you is we’re pretty tough negotiators in Chicago and Illinois, and that’s really what we’re in the midst of now with the Bears. But I understand your point about realignment. I mean, there is a generational change, and I think it’s also an attitudinal change about protecting taxpayers, protecting people who frankly are among the most vulnerable to all the technology that’s overtaking people’s lives and invading people’s homes. And so I do believe that the government has to be more active now and become a fighter for our people and not just a collaborator with business on everything. I’m a businessman, as you know, before I became governor. But I also know that, for the people of Illinois anyway, my job is to protect the working people of this state who often don’t have anybody protecting them except a government that will stand up for them. So that’s kind of the realignment that I see. And that generational shift, I agree with you. It’s partly a Democratic Party generational shift. Generationally, we’re a little more aggressive. And I’m probably older than the next generation that’s already possibly taking office this November. I’m 61 years old, but I think of myself as having come out of the tech world and as somebody who has been a fighter for progressive values that, yeah, we’ve got to become more aggressive and make sure we’re standing up for our people. There are two places where I see the realignment in particular. One is data centers, one is privacy, and you just see that as a bipartisan backlash to those things. I would actually add a third, which is antitrust broadly. It’s weird if you go into Silicon Valley. David Sacks is retweeting Lina Khan from the Biden administration talking about whether the AI industry needs an antitrust exemption to manage safety. They both agree that these companies don’t need antitrust exemptions. They actually should be more competitive. Again, putting that in the context of regulating these companies, thinking about the dynamic between the government and the biggest companies in the world. I’ll just ask the question, I guess, more directly. Do you think Newsom was right to give in to Paramount, or do you think he should have forced them to make good on that threat to leave? I can’t speak to the Paramount situation well enough to give you an answer, so it would be unfair for me to do so. I can say once again that our orientation today — and I think about the big AI companies and the big social media companies as well — has to be like, wait a minute, too much power in too few hands. Particularly when we talk about AI, where it’s potentially existential, but certainly transformative, which is probably a kind way to say it about the economy, that we’re going to have to get very engaged. Guardrails, of course, on both parts, but also addressing what I think on the AI front is potentially a significant change in employment in the United States. I’m not somebody who is necessarily convinced that we have to see a whole bunch of job loss, but that does feel like that’s the direction this is going. What I’m suggesting is we better be prepared, and we better be protecting people who are going to lose their jobs, or at least it appears they’re going to lose their jobs. And I’ll just give you this thought. If these days 4 percent unemployment is kind of the acceptable near full employment number, I think the problem we’re going to see is — if that’s sort of the level that we’re going to hopefully aim for and stay at — that in very short order, we could end up at 7 percent and have that be the baseline, or maybe 10 percent. And if you think about what’s happened, the upheavals of economies and of governments when you get to 10 percent unemployment in any country. We better be focused on how we’re going to give people the dignity of work and enough income so that they can make a life for themselves when you’re going to put people out of work by virtue of this technology. By the way, much of the benefit of that is going to go to a very, very few people. So we’ve got to wrestle with that and come to a conclusion. I wanted to start with some of the brinksmanship we have seen in the negotiations between, particularly, states and the big companies, because that brinksmanship is real. The threat is we will leave. We just covered, I don’t know, Kevin O’Leary in Utah talking about data centers, and the people of Utah really pushed back against Kevin O’Leary building that data center. But his argument was, “Well, I’m just going to shop around.” This is what states do. They compete with tax incentives and benefits, maybe for data centers, which will put everyone out of a job. They compete for land use rights. You’ve got a rural state with a lot of farms in it. How are you thinking about that dynamic? Do you feel like you’re in competition with the other states, or is this bipartisan realignment creating more of a level playing field where these companies are going to have to actually give something? We are in competition. We just are because it isn’t bipartisan, at least if you ask me. Unless there is a change in the government. I’ll pick on Texas for a second, and there is a chance that you’ll see a new governor in Texas as of November 3rd. In fact, a good chance. But if you look at Texas as it’s run today by a three-term, hoping to be a four-term, Republican governor and a Republican legislature, they have no intention of changing their alignment about incentives. In the state of Illinois, we don’t want to have to do that. I mean, we obviously want to protect the revenue that we’ve got for the state to pay for the things we think are valuable to our people, but we also want to make sure that we’re attracting jobs and not losing jobs. And in a world where South Carolina, Michigan, Texas, Florida — pick your poison. Michigan may be slightly different just because it’s got democratic control, but these are our competitors. When I’m competing to have a company move to Illinois, I’ve got to make sure, first of all, that I’m somewhere in the ballpark when it comes to the incentives, because otherwise we don’t even get considered. And then when I say somewhere in the ballpark, I mean, I want to give away less than more, and then I want to provide whatever other advantages I can that aren’t financial so that I can protect the resources that we have. An example of that is, we like to talk about a kind of white-glove service that we offer to companies. If you’re going to bring a factory here, let’s say, just to give an example, we want to make sure that we’ve got somebody who’s kind of a concierge for your company that’s walking you through each of our departments where you need a permit. It doesn’t mean we’re lowering the standards. It just means, a lot of times, the bureaucracy eats up so much time that it makes it impossible for a company to actually do what they want to do in your state. We try to make sure that if we’re going to attract a large company, with 1,000, 2,000, 3,000 jobs, that we’re at least making it a little easier for them to go through without having to give them massive tax incentives. So that’s the way I think about it. We are in competition. There’s just no doubt about it. Should we be? There’s a lot of discussion about whether we shouldn’t, and maybe at the federal level we should do something about leveling the playing field, but this is the world we’re living in right now. I wanted to ask those questions just to set the baseline. I really do think something is happening. A lot of young people are dissatisfied with the status quo. A lot of people in general are dissatisfied with what big tech companies are trying to do with AI, with the potential for job loss. And the relationship between the people, the government, and those companies seems more fraught than ever, especially as they’re trying to expand their physical infrastructure with data centers, as they all become defense contractors, literally taking our tax dollars to sell weapon systems and collect data for the government. That’s a big swirl. I wanted to start there, but I just want to take one second here and ask you the Decoder questions because I personally think the operation of government is so opaque. It’s very easy to figure out how big companies are run. The CEOs won’t shut up. They’re on podcasts all day long. I think most people have no idea how your job works. So you were elected governor. How is your office set up, and how have you structured the state government of Illinois? Just starting from where I sit, and then, of course, we look at it from a customer service perspective. But starting just at the top, I actually did something that no governor of Illinois has ever done — which is that I created not just one deputy governor. We obviously have a lieutenant governor who’s elected also, but a deputy governor is somebody getting appointed by me to serve under me, to help manage the government with me. What I did was put four deputy governors in place, a general counsel, and my chief of staff. Why is that important? Because what I’ve tried to do is to break down the silos of government. I took all of the health and human services-related departments — that’s the Department of Public Health, the Department of Human Services, the Department of Healthcare and Family Services, everything from health insurance, Medicaid, and public health during the pandemic — and put it all under one deputy governor working directly for me. The idea is that instead of my having, let’s say, 26 direct reports, I’ve got four or five direct reports plus my chief of staff, who each have, let’s say, six or seven departments underneath them. From my perspective, what I wanted to do was make sure that I’m breaking down the silos of government, making these departments that are often building walls, and they don’t want to talk to one another because they’re afraid they might lose jobs in one department to another department, or lose control of a program if they’re talking to one another. That’s the way it used to be. Now we’re like the deputy governor is there to either beat the heads together or at least bring them together so that they will be operating the government more efficiently. Okay, so that’s from the top. From the bottom, which is: how do people who live in Illinois interact with the state government? And obviously, technology is one of the upgrades that’s occurred and made it easier. Illinois, frankly, had not significantly invested in those processes before I became governor, or in the technology that was necessary. And I’ll just give you one example of this: We created something called BEACON, which is designed to address the problem that parents and families have with mental health for children. It turns out that there were seven different ways in which people approached the government to get help, and we weren’t coordinating those, and we weren’t helping to provide all of the resources. I’m talking about outside resources. How do you find a therapist? How do you find a psychiatrist? And how do you pay for those things? Medicaid, if you can’t afford it on your own. But the point is, there’s one door to enter through BEACON that allows you to get access to all of those resources, even if they’re in multiple departments. So that’s just one example. We’re trying to think of this as a customer service operation. It’s one thing to say this is how the org chart looks and another thing to say, this is how you access all the resources of the government that you need. We provide programs that really matter to people. We have a birth equity initiative to reduce maternal mortality, particularly in Black and Brown communities. And free diapers for some people. The problem is, people don’t even know that the programs exist, and how would you ever figure out that the programs exist, especially if you’re a working person who’s working two minimum-wage jobs? You don’t have any time, and you don’t have any money, and you don’t even know how to talk to the government. And so we’re trying to fix all of those problems of the government with the way that we interact with people. It’s funny. It feels like that is one of the bigger opportunities when it comes to AI, just letting the AI navigate a bureaucracy for you and communicate what resources are available. The flip side of that is that people hate AI. They truly dislike it, and it doesn’t feel like that connection has been made — that a lot of these tools can actually just navigate a bureaucracy for you. Are you thinking that should be an investment that you make, that it might be what turns the tide in terms of how people feel about these tools? Yes, but I’m not plunging headlong into it. And I realize that there are probably states that are plunging headlong into it. I mean, the United States government rolled out its AI chatbot to look at webpages across the government. Well, there you go. I guess what I’m trying to do is make sure that… I created something called the AI Cabinet in my government, and that is to essentially bring the experts on AI together with the leaders of my mainstay agencies of state government, so that we’re thinking about privacy, safety, and efficiency. And those things have to be talked about together. You can’t just say we’re going after efficiency and we don’t really care about the other two. So that’s the idea, the AI cabinet. It’s also that, honestly, there are things, as you know, about AI that are dangerous. And so we’ve got our emergency management agency on that AI cabinet. We’ve got our state police on that AI cabinet. And remember, a lot of the people that work in those agencies aren’t particularly proficient at AI or really understand the potential and the potential dangers. That’s why we brought in experts, for example, from the University of Chicago, the University of Illinois, just as two examples of places where we’re drawing expertise. So yeah, there’s a lot to be done. I would say we’re trying to approach it carefully before it gets out of control to a point where we have no way to pull it back in. The other Decoder question I ask everybody is about decisions. You have a big job. You have some constraints in your decision-making process, right? There’s a state legislature, there’s a federal government, you have other agencies in your state. How do you make decisions? What’s your framework? Well, I don’t do it the way Donald Trump does. It’s funny you say it that way. I guess I start with the idea that we have a problem to solve and that decisions have to get made. Are those decisions ones that need to come to the governor? Because you’re right, I only have so much bandwidth. So the question is: which are the most serious ones that can’t be solved by other people, or are unlikely to get the outcomes that I would want by handing them over to other people? And then those automatically come to me. So what I’m making decisions about is kind of the first answer to your question, and then it’s how do I actually make the decisions? For me, I am not one of those people who thinks that I’m right 100 percent of the time. Maybe a good way to describe it, and I’m joking a little bit when I say it, is that I’m 90 percent sure I’m right, but there’s also a 10 percent chance that I’m dead wrong. I want to make sure that I’m getting input and a debate before I actually make the final decision. Someone once told me that the best CEOs are ones that, in their organization, are a little bit below average in terms of their capability and intellect. I’m not saying we want below-average leaders. I’m just saying you’re so good at hiring that you’ve got people in your organization who are really far better than you are at various things that you’re not particularly good at. Maybe knowing what you don’t know and being willing to ask for help is a philosophy that I have. Be willing to ask for help if it’s something you really don’t know. And I’ll be honest, when you become governor of a state, there are a whole lot of topics within the purview of a governor. Making decisions about all those topics, maybe a human being who has super intelligence might be able to do it, but most people don’t start out knowing everything there is to know about public health, public safety, and education. And so you start out with what you know and then try to add expertise to it and then make decisions based upon the best experts debating one another in front of you. At least that’s how I like to do it. Give me an example. Governor Kathy Hochul from New York was on the show. She said in her first week she needed to declare a state of emergency because of a hurricane, and she just didn’t know how, which was very humanizing in its way. Give me an example of when you became governor, and there was something where you just didn’t know. COVID. Sure. I mean, honestly, no one runs for governor thinking there’s going to be a global pandemic. You think you’re going to solve education problems for people or put more money in people’s pockets by raising the minimum wage or whatever, but COVID comes along. And I have to admit, the level of expertise, I don’t think any governor… Well, maybe Josh Green, the doctor who’s the governor of Hawaii, maybe he had a lot to [of expertise] start with — but for the rest of us humans, that was one where we were learning on the job. We were working 18 hours per day. My entire team was all in, and we had to do things like emergency procurement of ventilators and masks, and we had to go outside the box. It’s not like we could just put it through our central management services, look for a contract, or whatever. This was like, I need masks in three days. I’ll tell you a quick story, if you’re interested, about my interaction with Donald Trump at the time because I think it’s interesting, anyway. But I’m not a big fan of Donald Trump, in case you didn’t know. I was one year into office when the COVID pandemic hit, and I had not... I mean, I talked to his administration, but I didn’t talk to him directly. So I picked up the phone and called him, and I said, “Mr. President.” By the way, I wrote a script for myself because I know he likes to be flattered, and I’m not somebody who normally likes to flatter him, but I wrote a script for myself. I saved it; I even have it today. And I said, “Mr. President, you’re a great businessman, but you can understand that paying $8 for an N95 mask that should cost us 75 cents means we’re in a national emergency. We need to be able to get these things and afford them, and I’m competing against all the other states. We need to invoke the Defense Production Act in order to make sure that we’re making enough masks in the United States.” That’s what I told him. And then I said, “But I need masks right now. What can you do for me?” I said, “I need 2 million N95 masks, and I need 4,000 ventilators.” And he never delivered, just so you know, even though he promised that he would deliver. The challenges in COVID were mighty, and the organization that we had to create around it… I had meetings every morning just on this topic, figuring out, okay, how many hospital beds [are available]? We didn’t have a system that would tell us statewide how many hospital beds are available in each region. What happens if you have an outbreak and it really is overtaking some region? What do we do? And so these were all the things we had to learn on the fly. And all I can tell you is, once again, back to hiring great people to have around you, I really felt like I proved that I had done a good job of hiring because the people around me were tremendous. One of whom, by the way, is now running as my lieutenant governor partner in this election. It’s interesting you brought up COVID in the context of our conversation about generational political realignment. I would actually point to COVID as the beginning of a particular realignment around what the government should measure, how much control the government should have over people, and all of that has led, I think, directly into the bipartisan pushback against Flock cameras. The very notion of privacy is not, in my mind, left or right anymore. The CEO of Flock got himself in all kinds of trouble because he kept saying all the people who wanted to ban Flock cameras are criminals, and he would go on MAGA media and say this. I think that position was just rejected. We can see in states around the country that there’s pushback against Flock cameras. I would point to COVID as the beginning of that. The idea that the government could be too intrusive, and in particular, the government should not be able to measure things. “If you don’t test, there won’t be COVID” just became an idea. And the idea that we shouldn’t measure things, or we should tear down our systems of measurement, is a big part of the second Trump administration. But I see that privacy connection very clearly to COVID. In one world, the government coming together to protect its citizens and build a bunch of systems could have gone a very different way. In the one we live in, there’s ferocious pushback to that, on the left and the right in some ways. How do you feel about privacy right now? I know Illinois leads the nation. You’ve got the Biometric Identification Protection Act. Every time I fly to Chicago, I’ve got to push the button at the airport to say that it’s okay to look at my face. That’s one way of going about it. But then you do have, I think, hundreds of Flock cameras in Cook County alone. People have Meta glasses with cameras in them. There’s something happening with privacy that is running right into the aftershocks of COVID and how people feel about government intrusion. How are you finding a way through that balance? Well, and don’t forget AI. Yep. As you’re suggesting. I mean, talk about a collision. This focus on privacy is warranted and long overdue, to be honest with you. I understand what you’re describing about COVID, but I think something that came out of COVID got accelerated, and that was conspiracy theories. Yes. And I’m not suggesting that everything you hear now about the pushback around privacy is a conspiracy theory, but it is easy for these things to spread, and people have misinformation that’s informing them about how these things are used. Having said that, I guess what I think is that we are having to solve multiple problems at the same time, and that AI is coming. Let’s just go to AI for a second. It’s here. I mean, I say it’s coming, but it’s here. It’s not going to stop. We’re not going to become Luddites without any AI. So the question is, in the context of privacy, what guardrails are we putting on AI, and how are we managing it? This idea that the president and David Sacks had, where they got all the companies together and said, “Hey, how about you guys self-police?” That’s not going to work, at least not for protecting people’s privacy. And frankly, it’s not going to provide any safety either because everybody’s going to operate in their own self-interest. It’s one of the reasons why you need a government, in my view. I’m not suggesting the government is any smarter than these companies. But one of the reasons you have any kind of collective action of the government is because, separately, as you know, people operate in their own self-interest. I mean, you could have a Hobbesian world where people are killing each other, and there are no rules about it. So I think we’ve got to use the government as a tool and also be smart within the government. And that’s where the generational change, I think, is hugely important. Use the government as a smarter, less bureaucratic collection of people devoted to protecting the privacy of everyone and making sure that we’re addressing all the other challenges that come from AI. So I guess I’ll just say, I don’t think we’re anywhere near where we need to be, but I will say, if we don’t have a federal government, now I’ve got a lot of... I’m very proud of the things that we’ve done here in Illinois around the AI Safety Measures Act, which is the toughest in the country, the Children’s Social Media Safety Act, and so on. I’m proud of the work we’ve done, but state by state, this is not the way to do this. We’re doing the best we can in the absence of a federal government that is addressing these issues. And when I say federal government, I’m not just pointing at Trump. I’m pointing at Congress. No action on their part means that we’re going at it alone. And right now, I don’t know how many AI safety measure acts have been passed, but it looks like three to me. I mean, it’s New York, California, and Illinois. Maybe you could name a couple of others, but we three were the first. And yet, we’ve got 47 other states. This worries me a great deal. You’re raising issues, and I’d love to tell you I have all the answers. I can tell you what we’re trying to think about is that we are the… People sometimes say that the states are laboratories of democracy. They’re actually laboratories of policy, and we are trying to, at least in Illinois, use ourselves as a laboratory for policy while not creating disadvantage for ourselves. And so that’s a very challenging thing to do, and why we need to change what’s happening at the federal government. Focus on privacy for one second. I understand what you’re saying about AI. I think part of the privacy debate around Flock cameras, for example, is, well, sure, you can have one license plate reader in one intersection. And if the cops had to go there and pull the SD card out of it, drive it back to headquarters, upload it to their Apple IIe, and look at it manually, maybe people would feel one way about it. But those cameras are all networked. They don’t have any access controls really. There are infinite reports of local police chiefs tracking their girlfriends across state lines with these cameras. You add in a system like Palantir, which can synthesi