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Sep 17th, 2026 LuxExperience CEO on Luxury Retail Customer Resiliency Michael Kliger, CEO of LuxExperience, said the luxury market is becoming increasingly polarized, with affluent customers continuing to spend heavily while middle-class shoppers pull back under inflationary pressure. He said the company is less concerned about total active customers, which are around 900,000, than about growing the small group of top customers that generate a disproportionate share of sales. He speaks with Romaine Bostick on "The Close."
document fetched 2026-09-18 02:54 · canonical https://bloomberg.com/news/videos/2026-09-17/luxexperience-ceo-on-luxury-retail-customer-resiliency-video